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Terms and Conditions
Out of Stock Items
The Bannockburn and Robert Burns Chess Sets take approximately 4 weeks to manufacture. This timescale can be shortened and sets are available from stock, from time to time.
Returns
In the unlikely event
that you need to return an item to us please parcel the item and
send it within 14 days of receipt to Cornerstone Gallery, Bridge of Allan, Stirling, FK9 4EE, Scotland. Upon receipt we will
refund your payment. Unfortunately, we cannot refund the cost of
postage. If you are returning a chess set, you must let us know that you intend to do so, prior to sending. Cornerstone Gallery cannot take responsibility for non-receipt of goods sent by another party. We guarantee to replace any item without charge should that item have any design or manufacturing fault. Items damaged or worn through use will be replaced on payment of such cost, advised to you in advance of such replacement.
Alternative payment methods
If you cannot pay by credit card online, you can also submit your
card details by telephone, fax, or post. Please use the contact
addresses published throughout this website. We can also accept
cheques drawn on a UK bank. If paying by any of these methods, please
submit the online order request as usual, and write e.g. "cheque to
follow by post" in the Special Message area of the order form.
Import taxes
Please note that we can accept no responsibility for duties and other
import taxes which certain countries (or states) may apply to your
order. By placing your order with us you are assuming all
responsibility for the legality of personally importing the products
in question.
Mispricings
We have taken every reasonable care to ensure that prices and
descriptions throughout this site are accurate. But we recognise that
mistakes can occur, and will correct any brought to our attention as
quickly as possible. Errors & Omissions Excepted (E&OE).
Fraud
Legalities
It is our policy to report any real or apparent attempt at fraud to
the police, credit card agencies and any other relevant authorities.
Any dispute arising out of your order from this site will be governed
by the laws of Scotland.
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Cornerstone Gallery
Bridge of Allan, Stirling
FK9 4EE, Scotland
Phone: +44 (0) 7977 261314
e-mail: info@cornerstone-gallery.co.uk
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