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Terms and Conditions

Out of Stock Items

The Bannockburn and Robert Burns Chess Sets take approximately 4 weeks to manufacture. This timescale can be shortened and sets are available from stock, from time to time.

Returns

In the unlikely event that you need to return an item to us please parcel the item and send it within 14 days of receipt to Cornerstone Gallery, Bridge of Allan, Stirling, FK9 4EE, Scotland. Upon receipt we will refund your payment. Unfortunately, we cannot refund the cost of postage. If you are returning a chess set, you must let us know that you intend to do so, prior to sending. Cornerstone Gallery cannot take responsibility for non-receipt of goods sent by another party. We guarantee to replace any item without charge should that item have any design or manufacturing fault. Items damaged or worn through use will be replaced on payment of such cost, advised to you in advance of such replacement.

Alternative payment methods

If you cannot pay by credit card online, you can also submit your card details by telephone, fax, or post. Please use the contact addresses published throughout this website. We can also accept cheques drawn on a UK bank. If paying by any of these methods, please submit the online order request as usual, and write e.g. "cheque to follow by post" in the Special Message area of the order form.

Import taxes

Please note that we can accept no responsibility for duties and other import taxes which certain countries (or states) may apply to your order. By placing your order with us you are assuming all responsibility for the legality of personally importing the products in question.

Mispricings

We have taken every reasonable care to ensure that prices and descriptions throughout this site are accurate. But we recognise that mistakes can occur, and will correct any brought to our attention as quickly as possible. Errors & Omissions Excepted (E&OE). Fraud

Legalities

It is our policy to report any real or apparent attempt at fraud to the police, credit card agencies and any other relevant authorities.

Any dispute arising out of your order from this site will be governed by the laws of Scotland.

Contact Us

Cornerstone Gallery
Bridge of Allan, Stirling
FK9 4EE, Scotland
Phone: +44 (0) 7977 261314
e-mail: info@cornerstone-gallery.co.uk